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intercom sms
EN
Editor
Term map
Competitors
Integrations
Created
Oct 23
by Hawk SEM
Last edited
Oct 23
Term used
Importance
Unused
Heading
intercom
sms
text messages
sms messages
automation
phone number
intercom sms
customer support
workflows
customer experience
intercom account
real-time
outbound
sms text
support teams
omnichannel
intercom inbox
pricing
customer engagement
messenger
whatsapp
two-way
ai agent
new feature
open rate
chatbot
sms conversations
discover
customer communication
intercom sms integration
zapier
sales team
faq
customer journey
connect intercom
ai copilot
linkedin
end user
mobile app
in-app
fin ai
crm
optimization
intercom conversations
templates
Your working draft
www.intercom.com/sms
#1 desktop
www.youtube.com/watch?v=cI1soXC4qh4
#2 desktop
www.intercom.com/help/en/articles/9061703-usage-based-channels
#2 mobile
www.protexting.com/intercom-sms-integration.html
#3 mobile
www.intercom.com/blog/what-is-text-message-marketing/?amp
#4 mobile
www.intercom.com/blog/what-is-text-message-marketing/
#5 desktop
clerk.chat/integrations/intercom/
#5 mobile
www.salesmessage.com/intercom
#6 desktop
sakari.io/integrations/intercom
#6 mobile
justcall.io/blog/send-texts-intercom-conversations.html
#7 mobile
integrations.smsglobal.com/integrations/intercom
#9 mobile
help.justcall.io/en/articles/1835328-convert-customer-sms-into-intercom-conversations
#10 desktop
www.intercom.com/messages
#10 mobile
zapier.com/apps/intercom/integrations/sms
#12 desktop
www.salesmessage.com/features/intercom-integration
#13 desktop
www.prnewswire.com/news-releases/intercom-launches-two-way-sms-and-new-bot-features-for-businesses-to-deliver-better-customer-experiences-301572255.html
#14 mobile
www.protexting.com/faq/intercom-sms-integration.html
#15 mobile
www.intercom.com/app-store/?app_package_code=dialpad-s2c5&category=phone-and-video
#16 desktop
www.intercom.com/blog/sms-isnt-going-anywhere/?amp
#16 mobile
www.demandgenreport.com/industry-news/intercom-launches-two-way-sms-new-bot-features/7430/
#17 mobile
support.sakari.io/hc/en-us/articles/360060384972-Intercom-SMS-Conversation-Tags
#19 desktop
intercom.help/enrollsy/en/articles/6119717-how-to-opt-out-customers-from-sms-texts
#19 mobile
octopods.io/intercom-twilio-sms-integration
#20 desktop
visionpoint.systems/intercom-sms-can-engage-your-customers-with-a-98-open-rate/
#21 desktop
www.kixie.com/integrations/intercom/
#21 mobile
ubiquedigitalsolutions.com/blog/sms-marketing-how-intercom-sms-drives-customer-loyalty/
#24 desktop
www.getmagical.com/integrations/intercom-to-sms
#25 desktop
www.youtube.com/watch?v=6g38hjMfLaA
#26 desktop
www.prweb.com/releases/protexting-announces-new-intercom-integration-for-sms-marketing-833109794.html
#26 mobile
octopods.io
#28 desktop
www.intercom.com
#28 mobile
www.intercom.com/app-store/?app_package_code=ziwo-iwj5&category=phone-and-video
#29 desktop
www.dialmycalls.com/features/intercom-integration
#30 desktop
intercom
H
Typical: 9-27 (20)
sms
H
Typical: 6-18 (23)
text messages
Typical: 4-10 (10)
sms messages
H
Typical: 1-2 (3)
automation
Typical: 1-2 (4)
phone number
Typical: 1-2 (7)
intercom sms
H
Typical: 2-6 (2)
customer support
Typical: 1-3 (1)
workflows
Typical: 1-2 (4)
customer experience
Typical: 1-2 (1)
intercom account
Typical: 1-3 (1)
real-time
Typical: 1-2 (1)
outbound
Typical: 1-3 (6)
sms text
Typical: 1-2 (1)
support teams
Typical: 1-2 (1)
omnichannel
Typical: 1-3 (1)
intercom inbox
Typical: 1-2 (2)
pricing
Typical: 1-3 (4)
customer engagement
Typical: 1-2 (1)
messenger
Typical: 2-4
whatsapp
Typical: 1-3 (1)
two-way
H
Typical: 2-4 (4)
ai agent
Typical: 1-3
new feature
Typical: 1-2
open rate
Typical: 1-3 (2)
chatbot
Typical: 1-2
sms conversations
Typical: 1-3 (2)
discover
Typical: 1-3 (1)
customer communication
Typical: 1-2 (1)
intercom sms integration
H
Typical: 1-2 (1)
zapier
Typical: 1-2 (1)
sales team
Typical: 1-2 (1)
faq
Typical: 1-2 (1)
customer journey
Typical: 1-2 (1)
connect intercom
Typical: 1-2 (1)
ai copilot
Typical: 1-2
linkedin
Typical: 1-2
end user
Typical: 1-2
mobile app
Typical: 1-2 (2)
in-app
Typical: 1-2
fin ai
Typical: 1-2
crm
Typical: 1-2 (1)
optimization
Typical: 1-2
intercom conversations
Typical: 1-3
templates
Typical: 1-3 (2)
intercom
Importance:
10
/10
Heading presence:
High
Typical uses:
9-27
Current uses:
20
Examples
sms
Importance:
9
/10
Heading presence:
High
Typical uses:
6-18
Current uses:
23
Examples
text messages
text message, text messaging
Importance:
6
/10
Typical uses:
4-10
Current uses:
10
Examples
sms messages
sms messaging
Importance:
6
/10
Heading presence:
Moderate
Typical uses:
1-2
Current uses:
3
Examples
automation
automate, automations
Importance:
5
/10
Typical uses:
1-2
Current uses:
4
Examples
phone number
phone numbers
Importance:
5
/10
Typical uses:
1-2
Current uses:
7
Examples
intercom sms
Importance:
4
/10
Heading presence:
Moderate
Typical uses:
2-6
Current uses:
2
Examples
customer support
Importance:
4
/10
Typical uses:
1-3
Current uses:
1
Examples
workflows
workflow, work flow
Importance:
4
/10
Typical uses:
1-2
Current uses:
4
Examples
customer experience
customer experiences
Importance:
3
/10
Typical uses:
1-2
Current uses:
1
Examples
intercom account
intercom accounts
Importance:
3
/10
Typical uses:
1-3
Current uses:
1
Examples
real-time
Importance:
3
/10
Typical uses:
1-2
Current uses:
1
Examples
outbound
Importance:
3
/10
Typical uses:
1-3
Current uses:
6
Examples
sms text
sms texts, sms texting
Importance:
3
/10
Typical uses:
1-2
Current uses:
1
Examples
support teams
support team
Importance:
3
/10
Typical uses:
1-2
Current uses:
1
Examples
omnichannel
Importance:
3
/10
Typical uses:
1-3
Current uses:
1
Examples
intercom inbox
Importance:
2
/10
Typical uses:
1-2
Current uses:
2
Examples
pricing
price, prices
Importance:
2
/10
Typical uses:
1-3
Current uses:
4
Examples
customer engagement
Importance:
2
/10
Typical uses:
1-2
Current uses:
1
Examples
messenger
Importance:
2
/10
Typical uses:
2-4
Current uses:
–
Examples
whatsapp
Importance:
2
/10
Typical uses:
1-3
Current uses:
1
Examples
two-way
Importance:
2
/10
Heading presence:
Low
Typical uses:
2-4
Current uses:
4
Examples
ai agent
Importance:
2
/10
Typical uses:
1-3
Current uses:
–
Examples
new feature
new features
Importance:
2
/10
Typical uses:
1-2
Current uses:
–
Examples
open rate
open rates, open-rate
Importance:
2
/10
Typical uses:
1-3
Current uses:
2
Examples
chatbot
chatbots
Importance:
2
/10
Typical uses:
1-2
Current uses:
–
Examples
sms conversations
sms conversation
Importance:
2
/10
Typical uses:
1-3
Current uses:
2
Examples
discover
Importance:
2
/10
Typical uses:
1-3
Current uses:
1
Examples
customer communication
customer communications
Importance:
2
/10
Typical uses:
1-2
Current uses:
1
Examples
intercom sms integration
Importance:
2
/10
Heading presence:
Low
Typical uses:
1-2
Current uses:
1
Examples
zapier
Importance:
2
/10
Typical uses:
1-2
Current uses:
1
Examples
sales team
sales teams
Importance:
2
/10
Typical uses:
1-2
Current uses:
1
Examples
faq
faqs
Importance:
2
/10
Typical uses:
1-2
Current uses:
1
Examples
customer journey
customer journeys
Importance:
2
/10
Typical uses:
1-2
Current uses:
1
Examples
connect intercom
connecting intercom
Importance:
2
/10
Typical uses:
1-2
Current uses:
1
Examples
ai copilot
Importance:
2
/10
Typical uses:
1-2
Current uses:
–
Examples
linkedin
Importance:
2
/10
Typical uses:
1-2
Current uses:
–
Examples
end user
end users, end-user
Importance:
2
/10
Typical uses:
1-2
Current uses:
–
Examples
mobile app
mobile apps
Importance:
2
/10
Typical uses:
1-2
Current uses:
2
Examples
in-app
Importance:
2
/10
Typical uses:
1-2
Current uses:
–
Examples
fin ai
Importance:
2
/10
Typical uses:
1-2
Current uses:
–
Examples
crm
crms
Importance:
1
/10
Typical uses:
1-2
Current uses:
1
Examples
optimization
optimize, optimizations
Importance:
1
/10
Typical uses:
1-2
Current uses:
–
Examples
intercom conversations
intercom conversation
Importance:
1
/10
Typical uses:
1-3
Current uses:
–
Examples
templates
template
Importance:
1
/10
Typical uses:
1-3
Current uses:
2
Examples